Terms of Sales – Pour Les Petits

Terms of Sales

General Conditions of Sale


The general conditions aim to define the terms of sale between the salesman Pour Les Petits and the purchaser, from the placing of order to the after services -sale, through payment and delivery. All orders made on the site are subject to all of these general conditions of sale. Société Pour Les Petits reserves the right to adapt or modify the present conditions at any time, the version of the general conditions of sale applicable to any transaction being the one appearing online on the site https: // prlespetits.com /. at time of order.


Pour Les Petits is the owner and publisher of the website https: // prlespetits.com / (hereinafter the “Site”). The site is hosted by Shopify Inc, whose head office is located at 126 York St. Ottawa, ON K1N 5T5, in Canada.


The customer declares to be a natural person, at least 18 years old and to have the legal capacity or to hold parental authorization allowing him to place an order on the site. When registering the customer's personal data, the customer must ensure the accuracy and completeness of the mandatory data he provides. In the event of an error in the wording of the recipient's contact details, Société Pour Les Petits cannot be held responsible for the inability to deliver the product.


The products offered for sale are those described on the site. The Société Pour Les Petits takes the greatest care in the presentation and description of these products to best satisfy the customer's information. The characteristics appearing on the descriptive sheets of the products offered by Pour Les Petits are established from the data provided by the suppliers, subject to the validity of the information. Pour Les Petits is committed to providing the most accurate pictures possible, but these cannot ensure perfect compliance with the product. The photographs have an exclusively indicative value. In the spirit of perfecting the site, Pour Les Petits encourages members to report any erroneous information that may appear on a product sheet. In any event, in the event of non-compliance of the product delivered compared to its description on the site, the customer may either exercise his right of withdrawal or implement the guarantee of conformity of the Société Pour Les Petits which will proceed, if necessary, either to the exchange or to the refund of the price (in whole or in part) possibly invoiced online on the site https: // prlespetits.com / at the time of the order. < br>

Product prices are indicated in euros, all taxes included for mainland France. The prices displayed take into account any reductions or commercial discounts. For any delivery outside the EU, customs taxes and formalities are, unless otherwise indicated, the sole responsibility of the customer, who undertakes to verify the possibility of exporting the products to the country of delivery. Sales in overseas departments as well as abroad are subject to VAT and customs duties. Prices do not include participation in shipping and delivery costs, as well as additional options to which the buyer may subscribe in addition to the order. Of course, the order summary before payment includes any additional cost as a reminder.The Société Pour Les Petits reserves the right to modify its prices at any time but the products will be invoiced on the basis of the prices in force at the time of the registration of the order, subject to availability. once the buyer's order has been validated.


The ordering on the site is subject to compliance with the procedure set up by the Société Pour Les Petits concretized by a succession of different steps that the customer must follow to validate his order. The customer will have the possibility, before definitively validating his order, to check the details of it and its total price, and to correct any errors, before confirming it to express his acceptance. By validating the order, the customer declares to have read and accepted these General Conditions of Sale. Any order implies acceptance of the prices and descriptions of the products available for sale. Société Pour Les Petits undertakes to accept orders placed over the Internet under the terms of these General Conditions of Sale and within the limits of available stocks. Despite all the precautions taken, a product ordered and purchased could be unavailable. In the event of unavailability of a product ordered before the end of its shipment, Pour Les Petits informs the buyer by email, within a maximum of one week, under what period this product could be delivered. In any case, the delivery of a product may not exceed twenty-five days, subject to full payment of the price. In the event of permanent unavailability, in accordance with the provisions of article L121.20.3 of the Consumer Code, Pour Les Petits undertakes to reimburse the product in full, by automatic transfer to the account with which the buyer paid for his order. , as soon as possible, at the latest within thirty days from the date of payment of the order. An email will be sent to the buyer to notify them that their card has been credited and that their purchase is now refunded. Any order will only be taken into consideration after receipt of payment and will be confirmed by Société Pour Les Petits by email. In certain cases, in particular non-payment, incorrect address or other problem on the buyer's account, for non-compliant or doubtful orders, as well as those from a customer with whom there is any dispute, the Société Pour Les Petits reserves the right to block the buyer's order until the problem is resolved. In general, it is provided by express agreement between the buyer and https: // prlespetits.com / that e-mails will prevail between them as well as the automatic registration systems used, in particular as regards the nature and date of the order. Any modification of the order requested by the purchaser can only be taken into consideration if it has reached Pour Les Petits by email before the generation of the dispatch slip.


Payment for products purchased from Pour Les Petits via the site https: // prlespetits.com / is required in full at the time of ordering. Payments are made by credit card through the secure payment module integrated into the site, by a banking establishment. An invoice will be established by the Société Pour Les Petits and made available to the customer for printing.


The shipping time for orders is 1 to 3 working days after receipt of payment.The delivery time is then 6 to 12 working days for France and 10 to 20 days for other countries In non-working days are included Saturdays, Sundays and public holidays, as well as days when road transport is prohibited . These deadlines are indicated in the order confirmation that the buyer will receive by email. Société Pour Les Petits is committed to doing everything in its power to deliver the products ordered as quickly as possible. The average times communicated vary according to the availability of the goods and remain indicative. The delivery time is taken into account from the delivery of the products to La Poste. Delivery is made to the delivery address indicated by the customer, it being specified that this address must be:
- the residence address of the customer or of any other natural person of his choice.
In case of absence, the recipient is notified by calling card.

The information given by the purchaser, when ordering, engages the latter: in the event of an error in the wording of the recipient's contact details , Société Pour Les Petits cannot be held responsible for the inability to deliver the product. Any delays cannot under any circumstances give rise to a refund. The buyer is required to refuse delivery if the goods are damaged, missing or if the package has been opened or repackaged. In the event of loss or damage, the buyer must make precise and detailed written reservations on the carrier's delivery note in the presence of the latter or its employees. The buyer must then send the carrier a registered letter stating the reservations, within 3 days of delivery. The goods accepted without reservations by the recipient at the time of delivery and / or in the absence of a letter addressed to the carrier within 3 days, is deemed to have arrived in good condition and in their entirety (number of pieces, identity in relation to the order, etc.). No claim can be taken over by Société Pour Les Petits and its liability cannot be engaged. In case of non-receipt, please contact us by e-mail to our Customer Service. An investigation will then be opened which will take several days (approximately 3 to 4 weeks). During this period, no refund or return can be made. If, at the end of the investigation, the package has not been found, we will send you a replacement product at our expense. If, due to a lack of details of your address, the Post Office cannot find your address and the package comes back to us, Société Pour Les Petits cannot be held responsible and the costs of a new shipment will be borne by you. In the event of receipt of a clearly damaged package (already open, missing products, etc.), the Customer must absolutely open the package in the presence of a La Poste employee in order to have the damage noticed: the post office manager must then establish a report of theft with the opening of an investigation, specifying "package refused: goods damaged during transport". Upon receipt of the investigation result (approximately 3 to 4 weeks), if the investigation concludes that the package was indeed damaged during transport, we will ship the same item to you free of charge. Please note: if the Customer opens the package alone (without the presence of a La Poste employee), the spoliation insurance will be automatically rejected by the postal services, no exchange or refund can then be considered. Société Pour Les Petits is not responsible for these instructions, which are simply the application of the general conditions of sale of the post office and transport services.


Pursuant to the provisions of article L121-20 of the Consumer Code, the buyer has a period of fourteen days (14 days ) francs, from the delivery of his order, to return the item delivered in order to proceed with an exchange or a refund without penalty with the exception of the return costs which remain at his expense. Société Pour Les Petits will reimburse the customer for any sums already paid, less any shipping costs, subject to compliance with the above-mentioned conditions. Refunds for products will be made by Société Pour Les Petits within a maximum period of 30 days after receipt by it of said products. The refund will be made using the same method of payment used by the customer when ordering or by issuing a purchase order.
Note: Products on sale or already used, etc. cannot be returned or exchanged.


Creating a customer account on the website https: // prlespetits.com / requires from the buyer the communication of a certain number of personal data concerning him. These data necessary for processing the order and managing the commercial relations of Société Pour Les Petits with its customers are secure, kept confidential and are not subject to any commercial use by third parties. The databases relating to the storage of customer information are not created for the purpose of resale or commercial exploitation by a third party. In accordance with Law n ° 78-17 of January 6, 1978, relating to computers, files and freedoms, the buyer has the right to access, rectify and delete data concerning him and to oppose to their treatment. To exercise this right, the buyer can contact support @ prlespetits.com


For all stages of access to the site, consultation, filling out forms, placing an order, delivering items or any other service, Société Pour Les Petits has only an obligation of means. Consequently, the responsibility of https: // prlespetits.com / cannot be engaged for all the inconveniences or damages inherent in the use of the Internet network and totally outside the diligence and precautions taken by https: / /prlespetits.com /. In particular, any disruption in the provision of the service, or any external intrusion or presence of a computer virus, cannot engage the responsibility of https: // prlespetits.com /. Likewise, any fact qualified as force majeure within the meaning of the case law of the Court of Cassation totally exonerates https: // prlespetits.com / of any liability.


All elements of the Pour Les Petits site are and remain the intellectual and exclusive property of Pour Les Petits. Thus, none of the documents from the website https: // prlespetits.com / may be copied, reproduced, republished, downloaded, posted, transmitted or distributed in any way. Anyone who has a website in a personal capacity and who wishes to place, for personal use, on his site a simple link directing to the home page of the website https: // prlespetits.com /, must request authorization from Société Pour Les Petits. Under no circumstances will this be an implicit affiliation agreement.


All products for sale on the site https: // prlespetits.com / benefit from the legal guarantee of conformity (L211-1 and following of the Consumer Code) and the guarantee against hidden defects (articles 1641 and following of the Civil Code), allowing the buyer to obtain a replacement product if it turns out, after expertise, to be defective or non-compliant. A contribution to the shipping costs will be requested from the customer for the replacement of the defective product. According to article 1386-1 of the Civil Code, only the manufacturer is responsible for product safety. Only the suppliers guarantee that the products presented for sale comply with the description communicated and that they have no hidden defect making them unfit for their normal use. The only contractual guarantee is that granted by the supplier. Pour Les Petits therefore declines all responsibility in the event of an error in a description of a product, given that the photos and descriptions illustrating the products on sale are only indicative. Pour Les Petits cannot be held liable for any damage whatsoever resulting from improper use or malfunction. In addition, the responsibility of Pour Les Petits cannot exceed the amount of the product ordered. No compensation can be requested other than those provided for by the Consumer Code. If a problem arises, the buyer first contacts Pour Les Petits in order to obtain an amicable solution.

Use of the site https: // prlespetits.com / implies full acceptance of the general conditions of use described below. These conditions of use are likely to be modified or supplemented at any time, users of the site https: // prlespetits.com / are therefore invited to consult them on a regular basis. This site is normally accessible to users at any time. An interruption due to technical maintenance may however be decided by https: // prlespetits.com /, who will then endeavor to communicate to users the dates and times of the intervention in advance. The site https: // prlespetits.com / is regularly updated by Pour Les Petits. Likewise, the legal notices can be modified at any time: they are nevertheless binding on the user who is invited to refer to them as often as possible in order to become acquainted with them.

The purpose of the https: // prlespetits.com / site is to provide information on all of the company's activities. Pour Les Petits strives to provide the site https: // prlespetits.com / with as accurate information as possible. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether caused by it or by third party partners who provide it with this information. All the information indicated on the site https: // prlespetits.com / are given for information only, and are subject to change. Furthermore, the information on the site https: // prlespetits.com / is not exhaustive. They are given subject to modifications having been made since they were put online.

The site uses JavaScript technology. The website cannot be held responsible for material damage related to the use of the site. In addition, the user of the site agrees to access the site using recent equipment, free of viruses and with a latest generation updated browser.

Pour Les Petits cannot be held responsible for direct or indirect damage caused to the user's equipment when accessing the site https: // prlespetitscom , and resulting either from the use equipment that does not meet the specifications indicated in point 4, or the appearance of a bug or an incompatibility. Pour Les Petits cannot also be held liable for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the site https: // prlespetits.com /. Interactive spaces (possibility to ask questions in the contact area) are available to users. Pour Les Petits reserves the right to remove, without prior notice, any content posted in this space that would violate the law applicable in France, in particular the provisions relating to data protection. Where applicable, Pour Les Petits also reserves the right to question the civil and / or criminal liability of the user, in particular in the event of a racist, abusive, defamatory or pornographic message, whatever the medium used. (text, photograph…).

In France, personal data is protected in particular by law n ° 78-87 of January 6, 1978, law n ° 2004-801 of August 6, 2004, article L. 226-13 of the Penal Code and the European Directive of October 24, 1995. On the occasion of the use of the site https: // https: // prlespetits.com /, can be collected: the URL of the links through which the user accessed the site https: // prlespetits.com /, the user's access provider, the user's Internet Protocol (IP) address. In any case, Pour Les Petits only collects personal information about the user for the need of certain services offered by the site https: // prlespetits.com /, but it may be required to transmit the information collected to commercial partners. The user provides this information with full knowledge of the facts, especially when entering it himself. Buyers can object to the possible disclosure of their contact details by notifying Pour Les Petits. Moreover, in accordance with the provisions of articles 38 and following of the law 78-17 of January 6, 1978 relating to data processing, files and freedoms, any user has a right of access, rectification and opposition. to personal data concerning him, by making his written and signed request, accompanied by a copy of the identity document with signature of the holder of the document, specifying the address to which the response must be sent. The databases are protected by the provisions of the law of July 1, 1998 transposing Directive 96/9 of March 11, 1996 relating to the legal protection of databases.

The site https: // prlespetits.com / contains a number of hypertext links to other sites, set up with the permission of Pour Les Petits. However, Pour Les Petits does not have the possibility of verifying the content of the sites thus visited, and therefore assumes no responsibility for this fact. Browsing the site https: // prlespetits.com / may cause the installation of cookie (s) on the user's computer. A cookie is a small file, which does not allow the user to be identified, but which records information relating to the navigation of a computer on a site. The data thus obtained are intended to facilitate subsequent navigation on the site, and are also intended to allow various measures of attendance.Refusing to install a cookie may make it impossible to access certain services. The user can however configure their computer to refuse the installation of cookies.
For more information: support @ prlespetits.com