Our engagements – Pour Les Petits

Our engagements

OUR SATISFACTION COMMITMENTS

COMMITMENT Nº1: QUALITY PRODUCTS

At Pour Les Petits, we only offer high quality products. Our teams also strive to integrate more and more new products popular with the general public at prices that are always accessible.

COMMITMENT Nº2: CLEAR AND TRANSPARENT INFORMATION

prlespetits.com holds no secrets from its customers. We transparently publish all the information and conditions of our offers and services on our site prlespetits.com . We are with you in a relationship of trust.

COMMITMENT Nº3: A GUARANTEED RETURN

Because you have the right to change your mind, prlespetits.com guarantees you a withdrawal period of 14 days to notify us of your intention to return an item, then an additional period of 14 days to return the product, in good condition and in its original packaging. Upon receipt of the product in our warehouses, prlespetits.com will reimburse you for the amount of the returned product, within a maximum period of 14 days. The refund will therefore be made via your original means of payment within 28 to 30 days of your request.

COMMITMENT Nº4: A PERMANENT CONTACT

We are committed to responding to all your requests for information and handling any complaints as quickly as possible. For us, it is important to communicate with you in complete transparency. This is why we provide you with an online contact form that our Relations Department manages as soon as possible.

COMMITMENT Nº5: A SECURE AND EASY PAYMENT

Your payments on prlespetits.com are always ultra secure, because we use the most powerful encrypted payment technologies available today.

We ensure the same level of security and protection for your bank details, if you decide, for example, to memorize your details to facilitate your purchases on our site.

COMMITMENT Nº6: ABSOLUTE CONFIDENTIALITY OF YOUR DATA

We respect the confidentiality of your personal data and we treat them in full compliance with the Data Protection Act of January 6, 1978.

Thus, your information is exclusively used by our internal services and will not under any circumstances be transferred or sold to third parties without your prior consent.